Document Creator Roles & Responsibilities
- Ann Su
Overview
Each Academy knowledge base document is created by a team of content experts and reviewed by subject matter experts.
Roles
Content Champion
The Content Champion is the Ed-Fi Alliance customer for a document. Every document developed for the Academy must have at least one Ed-Fi staff member who understands how the document will fulfill a need from the Ed-Fi Community. The Content Champion fills that role. They are typically someone who has identified the document material as a priority, can use the document in their work, and will encourage Ed-Fi Community members with whom they work to use the document as reference.
This person is often, but not always, the Content Lead or the Ed-Fi Academy Lead.
Content Lead
The Content Lead guides the substance of the document and acts as a champion for the material. This person (and it's exactly one person for a given course) is responsible for the content and empowered to direct its final form. Typical activities include:
- Setting the document outline and structure
- Ensuring the document covers its learning objectives in a manner suitable for its intended audience
- Participating in all content meetings
- Reviewing and guiding content at every step, from outline through final acceptance
- Acting as the final decisionmaker on matters of substance
While Content Leads are responsible for the final product, they don't typically do all the work. They're supported by colleagues, peers, and the Senior Editors team.
Content Team Members
Most documents have one or more Content Team members assigned. The Content Team takes an active role in the work, typically:
- Helping to author the document outline, define the substance
- Participating in all content meetings
- Sourcing relevant material, examples, links
Content Team members are typically selected for their knowledge and field experience.
SMEs
Most contents have one or more SMEs attached. The SME is role on the project is an expert reviewer, advising the team on matters of substance and technical correctness.
Some Content Team members may have an SME level of experience — the primary differentiation is that the Content Team members are active and frequently engaged on every steps of the content creation, while the SME role is primarily as a reviewer at key points.
Community Reviewers
Most documents have one or more community reviewers. These are people who are not active creators of the content, and not necessarily subject experts, but who have some perspective.
Senior Editor
The senior editor works with the content lead, content team, SMEs, and reviewers at multiple points in the document development process, including:
- Creating a detailed outline based on input from the content lead and team
- Soliciting and consolidating feedback from reviewers
- Revising document content to address reviewer feedback
The senior editor is not necessarily subject expert, but typically has enough familiarity with the material to be able to engage in conversations with reviewers about document content.
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