Description | The course is proposed and approved. Course catalog info is established. Key personnel and resources assigned. | Production team engaged. Course content is outlined. Supporting material is collected and refined. Scripts go through successive drafts and review. | Production team develops course presentation, workbook, related material. Instructor voiceover recorded. | Web-ready course content delivered, reviewed, and accepted. | Course Catalog entry finalized and updated. Course published to Academy. |
Key Activities | Conduct Course Concept Meeting Identify content leads, reviewers Update Course Inventory spreadsheet Draft Course Catalog entry details Create course content Trello ticket Heads up to production team Approve course for development
| Conduct Startup Meeting (Content Team) Develop course outline Collect scrap, including documents, links, technology, and other resources Engage with production team Conduct "Internal Brain Dump" meeting (Content Team + Senior Editors) Develop detailed course outline in script format, including reference materials, draft visual, and workbook activities. Create script first pass Academy team reviews, SME reviews Create script second pass Content Lead and Senior Editor reviews Review for production support opportunities (e.g., pronunciation, visuals, emphasis) Approve script for production
| Draft and review presentation Draft & review quiz, test material Draft & review workbook Finalize script, circulate for review Conduct voiceover session Composite into modules, circulate for review with final script Compose final course modules & ancillary material
| Deliver module to Academy team Conduct final review Note any issues for remediation on the next revision Notify production team of acceptance
| Course Catalog and Course Index updated Load course into Docebo Review loaded course against final scripts and note development and content updates required Implement development and content updates Verify updates Publish course Make any updates to prerequisites and course access Update tags, metadata Review online, note any issues for remediation on the next version Notify all participants Done!
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Exit Criteria | Team assigned, course catalog entry drafted, course approved, course content development Trello ticket created
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