Error Handling - Chronic Absenteeism-VDG

This section describes error handling and integration best practices of note to Ed-Fi API client developers.

Error Handling

Proper API error response handling is a feature critical to the sustainability and scalability of a robust and efficient API client. Education technology software that has an integrated API client should plan to develop tools and processes in that software to handle errors. 

When possible, errors should be handled programmatically - i.e., the system looks at the error properties and – when it is possible – attempts to address the error without the need for human intervention. 

Software should also provide a means for appropriate system users to review and resolve errors received from the API. Errors should be provided to the users who are best able to address those issues, or who can raise those issues with those who are able to fix the problem.

Error Pass-through

It is recommended to pass through all details of errors received from an API failure to application users. This occurs frequently with system-to-system communications, such as with error messages received from an Ed-Fi API that then need to be surfaced to an application user.

If your application receives an error from an Ed-Fi API, it is recommended that that original API error be made available to the appropriate system user.  The error message from the API may be technical in nature, so it advised that your application first properly frame the error in the context of your application, then present the original source error. The original API error may have details useful to your application user.

Authorization Errors

Many API response errors can be attributed to the authorization strategy of the Ed-Fi API. The most common issue is that a client may not be able to perform other operations on a resource it has written until a relationship has been established between that resource and an education organization or namespace to which the client has access. For example, a client cannot edit a student record it has created until an enrollment record has established.

See the section "Authorization" for more information on how authorization works.

Blind Error Message Resending

Unless an error response is truly transient, it is usually not sufficient to save the originating request and simply retry the request again at some future point. Generally, some intervention or process must be performed on the request or the underlying request data.

A robust client should include logic that can determine if the error is rectifiable solely through programmatic means or if the error needs to be surfaced to a system admin or data steward. Client systems will also typically include tools for a system administrator or data steward to resolve the error case issue.

Excessive Syncing

Excessive syncing of a client system to an Ed-Fi API should be avoided. Circumstances may arise that call for a re-sync to the Ed-Fi API. However, a preset, short time window scheduled (e.g., daily) re-sync can increase error responses from the Ed-Fi API.